FAQ

Yes. Under Ontario's Pesticides Act, a business that applies pesticides for payment needs an operator licence, and the person applying them needs an exterminator licence, in the structural class for work in and around buildings. Ask to see both.

Under the Residential Tenancies Act the landlord must keep the unit in good repair, which includes taking reasonable and timely steps against bed bugs once told about them. Tenants must prepare the unit and allow access. Disputes go to the Landlord and Tenant Board.

The number and timing of visits depend on the inspection findings, treatment method, preparation and follow-up results. Ask the provider for a written plan rather than assuming a fixed schedule.

Cold nights push mice indoors. They fit through gaps about the size of a dime around pipes, vents and garage doors. Trapping clears the ones inside; sealing the gaps keeps the next ones out.

Costs depend on the pest, property, access, preparation and proposed visit plan. Ask a local contractor for a written quote that explains scope, follow-up and any exclusions.

Ask the provider which products they plan to use, how they will be applied, and what written re-entry instructions apply to children and pets.